Date: 7/10/2009
Conference: ALA Annual Conference
Site: Hyatt Regency Chicago, Wrigley Room
Location: Chicago, IL
The Association of Research Libraries (ARL) Statistics and Measurement Program is offering a second full-day workshop of Google Analytics training, to be held in partnership with LunaMetrics, a Google Analytics Authorized Consultant.
Google Analytics is a tool that can help you learn where your Web site visitors are coming from and how they interact with your Web pages.
Date: 7/13/2009
Conference: 2009 ALA Annual Conference
Site: Hyatt Regency, 151 East Wacker Drive, Columbus Hall A/B
Location: Chicago, IL
11:00am - 5:00pm
$125 fee
This workshop will enable staff responsible for administering the LibQUAL+® survey to develop work plans that they can apply in their libraries after they receive the survey results, including how to analyze and present results visually, identify actionable items, and much more! For more information about this event, see LibQUAL+® Training Programs.
Key Speakers: Raynna Bowlby, Consultant, and Martha Kyrillidou, Director, Statistics and Service Quality Programs, ARL. For information about the instructors, see instructor biographies.
Date: 7/13/2009
Conference: ALA Annual Conference
Site: Hyatt Regency, 151 Wacker Drive, Columbus Hall A/B
Location: Chicago, IL
8:30 a.m. to 10:30 a.m.
Please consider contributing to the 2009 LibQUAL+® Share Fair.
LibQUAL+® will host the 2009 Share Fair at the ALA Annual Conference in Chicago, IL on July 13, 2009 from 8:30 a.m. to 10:30 a.m.
For the Share Fair, we are seeking entries that will provide poster sessions, displays, or materials related to marketing, administration, and use of LibQUAL+®. Stories about what your library did after administering the survey are encouraged. The Share Fair is a venue for learning and sharing practices.
This event is open to all past, current, and potential LibQUAL+® participants.
If you are interested in sharing information with colleagues from the LibQUAL+® community, describe your entry on the Participant Information Sheet available online at http://www.libqual.org/documents/admin/sharefair09form.doc. Please return your completed Information Sheet via e-mail to libqual@arl.org no later than June 19, 2009.
Date: 7/13/2009
Conference: ALA Annual Conference
Site: Hyatt Regency, 151 Wacker Drive, Columbus Hall A/B
Location: Chicago, IL
8:30 a.m. to 10:30 a.m.
No fee
Join us for the 2009 LibQUAL+® Share Fair at the ALA Annual Conference in Chicago, IL on July 13! This informal gathering will feature brief presentations/poster sessions by past and current LibQUAL+® participants.
This event is open to all past, current, and potential LibQUAL+® participants.
The Share Fair is a venue for learning and sharing practices.
Date: 8/17/2009
Conference: 8th Northumbria International Conference on Performance Measurement in Libraries and Information Services
Site: Florence, ITALY, Room TBD
9:00am – 1:00pm
Cost: Free, with advance registration
LibQUAL+® participants and interested parties are invited to attend the event “Service Quality Measurement in Libraries: A LibQUAL+® Exchange,” to be held in conjunction with the 8th Northumbria International Conference on Performance Measurement in Libraries and Information Services.
The event will feature speakers from LibQUAL+®-participating libraries who will share their experiences with the survey and discuss how they used the results. In addition, we will discuss the LibQUAL+® Lite protocol and recent international initiatives.
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